911 Service Unavailable in the Big Bear Valley

(Unknown at this time if the outage is also affecting Running Springs, Crestline and Lake Arrowhead)

From the San Bernardino County Sheriff:

FOR IMMEDIATE RELEASE:

9-1-1 Telephone Landlines Down
Aerial Line Along I-15 Corridor Impacting Big Bear Valley

BIG BEAR LAKE, CA/July 18, 2018– An aerial communication line along the I-15 corridor has been knocked out of service affecting landline communications to the 9-1-1 system in the Big Bear Valley. It is not known yet how much of the Valley is being impacted but it is confirmed that certain areas are impacted. If a caller on a landline experiences problems getting through to 9-1-1, the San Bernardino County Sheriff’s Department is directing people to call (909) 387-8313. At that point the caller will be directed to either fire or law enforcement depending on need.

This situation is not impacting cellular phones.

Crews will be on-scene to repair the line shortly, but at this time, it is unknown how long the landline service to 9-1-1 will be down.